Having problems with your HP Pavillion ZV6000 Athlon 64 3500+ 15.4in WideScreen w/ 512MB/80GB/DVDRW/Flash Slot (PCLHCA6435512WWD) PC Notebook ?

Black screen on booting my Compaq 610 notebook

\015 I have a Compaq 610 only 3 months old running on XP.It gave me a christmas present by giving me a black screen on booting.\015\012\015\012The fan runs, LED lights come on and then black screen. \015\012Ive tried several internet based solutions such as blowing the fan, reseating the memory cards, holding power on switch for 6 seconds with/without battery, holding power on switch for 40min with/without battery and big zero.\015\012\015\012I've tried holding Fn+F4 key... nothing; tried F12 key while booting ... nothing; Tried F10 key ...nothing. Its just Black screen. \015\012\015\012Can you Fix it FixYa??\015

Answers :

If it seems like you're accessing the hard drive (drive light comes on, flickers intermittently, then goes off, it's a good chance your screen is bad.
\015\012
\015\012First thing to do is plug in an external monitor and start up the laptop. If it comes up with windows, you know it's the screen.
\015\012
\015\012To find out if it's the backlight, or the lcd, toggle the monitor function and shine a flashlight on a slight angle to the screen. If you can faintly see what was displayed on the external monitor, then the backlight inverter is probably bad.
\015\012
\015\012If the external monitor didn't come up, you're probably looking at a motherboard.
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\015\012The good thing is that all of those are covered for one year under Compaq's warranty, on a new machine.
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\015\012If you are able to use the external monitor, back up your data, because HP/Compaq usually reformat the harddrive. Additionally, if you've added memory, pull the cards. They want it sent back the way it came from the factory.
Repair Help & Product Troubleshooting for HP Pavillion ZV6000 Athlon 64 3500+ 15.4in WideScreen w/ 512MB/80GB/DVDRW/Flash Slot (PCLHCA6435512WWD) PC Notebook

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