Having problems with your HP Pavilion ze2000 Notebook ?

Machine powers on, but no icons will appear on my desktop. Tried to run explorer.exe from processes tab in task manager, but didn't work. Please help!


Answers :

From my experience you do have a virus and a nasty one at that. Evem more, I would imagine that you have more than one in there causing havoc. Try to get a hold of an anti-virus or scanner that will boot up on its own and scan your system without the help of windows. Do not be surprised if you have to do a complete re-install of your operating system. If you take it in to the "Geek Squad" just know right off that they may not make any attempt to save your personal files. If you needd your personal files saved, you have to attach the hard drive to another somputer to access the documents and settings folder of each user amd then those folders have to be actively scanned by anti-virus to make sure nothing is brought over. It is time consuming and a nightmare.
You may have a virus, if you can not get to your Control panel I would say, Yep, you got a virus. You might try a program called "Insert" it is a Linux based live CD that has a virus program in it. These Live CD's are not the easiest things to use. Might be better off going to Best B. Crew.
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