Having problems with your HP Pavilion zd8000 Notebook ?

HP Pavilion zd8000 PC Notebook Problem

\015 My laptop displayed some squares shapes on the screen and then the below error:"VPU Recover was unable to fully recover from a hardware deadlock, and has switch to software rendering. To restore hardware rendering, you must restart your computer. Do you want to restart your computer now?"After this message the computer was still working displaying normal resolution, but after I restart the computer the desktop did not load at all and all it was displayed was a black screen.The only way I managed to get the computer working was in "Safe Mode".I installed the most updated driver for the video card but thid didn't change a thing. After I disabled the video card the computer start working but only with low resolution 800x600.I believe that this must mean that my video card is busted.Can you help me with some information on how can I get this computer working again?If I need to change the video card is this possible or do I need to change the mother board as well?What is the closest place I can have this done ( I live in Romania)?Many thanks for all your help.\015

Answers :

Hello people! I have a solution for the resolution probleme, Please read.
\015\012
\015\012As all of us, I have the SAME probleme with the graphics.
\015\012
\015\012After having my computer crashed and out of warranty, (and after been requested from HP for 450 EUR as flat rate price for replacement of my broken parts), I started investigating.
\015\012
\015\012At http://h10032.www1.hp.com/ctg/Manual/c00291986.pdf I have found the HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide (here to full zd8000 manuals http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&dlc=en&product=1137817)
\015\012
\015\012Well, with this manual I opened my broken computer. After remove the last part, the motherboad, I seen that my heat sink module was full of dirty! This caused my fans to work all the time and, probably, this fried my graphic card.
\015\012
\015\012Try it for youself. You will be able to see that the dust is the main cause of the probleme. After cleaning the heat sink, the fans stop while I am working! Increible.
\015\012
\015\012Well my ATI is fried. But I can tell everyone I am NOW in my notebook with a resolution of 1440x900.
\015\012
\015\012The "solution" is as follows (hey, don't believe you will have hardware acceleration anymore! This solution gives you native resolution, true colors, but nothing else! Forgive games etc.):
\015\012
\015\012You need to have the OLD ATI DRIVER and the graphic card should be enabled. If you have the new one your computer will not work after step 3 and will get freezed. The old driver is in the DVD provieded with the computer, containing all the drivers.
\015\012
\015\0121) Boot your computer. Press F8 before windows logo, and turn it up in VGA mode.
\015\012
\015\012Wow! Computer is on and monitor is working in 640x480 resolution (but Windows has disabled ATI in order to turn up in VGA, is this because you are able to see something).
\015\012
\015\0122) Enter to Screen Propieties (at Control Panel) -> Configuration -> Advanced Options -> Probleme Resolutions (I am spanish, I have translated the descriptions, but it may vary slightly).
\015\012
\015\0123) Hardware Acceleration: Put the slide bar to "Nothing". With this you will give to Windows all the graphic tasks. Now press aply.
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\015\0124)The screen will become black. (Oh no! Again!). Start pressing fn + f4 in order to "switch" between displays. This will refresh a bit the screen (don't ask me why...)
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\015\012Finally press fn + f4 (the keys that switch the monitors) a lot of times, fastly. This may crash your computer. (Don't worry, is part of the plan).
\015\012
\015\0125) Reboot again in VGA as in step 1.
\015\012
\015\0126) Go back to hardware acceleration as we did in step 2. Wow, hardware acceleration is still in nothing! ATI won't "run anymore".
\015\012
\015\0127) We are near the end. Press "cancel" and get back to Screen propieties, where you will be able to change the resolution.
\015\012
\015\0128) Put the resolution to the max (1440x900), with true colors.
\015\012
\015\0129) Press Aply. The screen will go black (again).
\015\012
\015\01210) Press fn + f4, one time and wait. The screen will flick.
\015\012
\015\012Repeat step 10 until the screen displays normally.
\015\012
\015\012If sometimes you turn up your computer and the screen is black, repeat step 10) until the screen displays normally.
\015\012
\015\012As I said, now I am writing this from my crashed zd8000 with 1440x900 (the normal) resolution and with my fried ATI.
There is NO Majic cure for this issue period.. Its related to the BGA RAM in the Video circuit and a Sphere release or bad Connection. Weve repaired a ton of these and I foresee Litigation regarding these models down the road. (Google ZD7000 Video issue).. This is pretty much the same problem with a few more added problems. Contact Scott Kamber at www.kamberedelson.com or direct to [email protected] Hes a personal friend And Ive advised him on the issue. HP Had numerous pages of Posts on their own forums regarding these problems and they deleted them entirely.. (Which is fine as I saved them to disk)..
\015\012If anybody can get anything done he can. Trust me...
\015\012www.ikenfixit.com
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