Having problems with your HP Pavilion zd8000 Notebook ?

Battery is not charging

\015 I have a ZD8350LA ,some days ago the battery stopped charging and the indicator led blinks every time the battery is in the device, my computer is only 10 months old, can it be a configuration problem on the motherboard? or the battery has broke down?\015

Answers :

From HP website- worked immediately for me.
\015\012\015\012 \015\012\015\012 This document pertains to HP Notebook PCs with Windows Vista.\015\012 \015\012 \015\012 \015\012\015\012 Understanding battery charging issues\015\012 If\015\012the notebook battery is not charging or the notebook does not indicate\015\012that the battery is charging, the most likely scenario is that the\015\012battery itself is operating correctly, but its power management\015\012software may have become corrupt. In order to correct the problem, you\015\012will need to uninstall and reinstall the power management software by\015\012using the Device Manager. This document will explain how to uninstall\015\012and reinstall the ACPI Battery listings in Windows Vista, as well as\015\012how to obtain and install updated BIOS files, if needed to correct\015\012other battery issues.\015\012 \015\012 \015\012\015\012 Uninstalling and reinstalling power management software in Windows Vista\015\012 In order to correct problems with the battery's power management software, follow the steps below.\015\012 \015\012\015\012 \015\012
    \015\012
  1. \015\012 \015\012Click \015\012 Start\015\012 and type \015\012 device\015\012 in the search field, then select \015\012 Device Manager\015\012.\015\012 \015\012
  2. \015\012
  3. \015\012 \015\012Expand the \015\012 Batteries\015\012 category. \015\012 \015\012
  4. \015\012
  5. \015\012 \015\012Under the Batteries category, right-click the \015\012 Microsoft ACPI Compliant Control Method Battery\015\012 listing, and select \015\012 Uninstall\015\012.\015\012 \015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012\015\012 \015\012\015\012 WARNING: \015\012 \015\012 \015\012 Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.\015\012 \015\012 \015\012 \015\012 \015\012
  6. \015\012
  7. \015\012 \015\012On the Device Manager taskbar, click \015\012 Scan for hardware changes c01176420.gif\015\012.\015\012Alternately, select \015\012 Action > Scan for hardware changes\015\012.\015\012 \015\012
\015\012 \015\012 Windows\015\012will scan your computer for hardware that doesn't have drivers\015\012installed, and will install the drivers needed to manage your battery's\015\012power. The notebook should now indicate that the battery is charging.
It could be the either the battery or the AC/Adapter.\015\012\015\012Due to the Sony battery situation, HP will need to see if your battery is one of the ones that will need to be recalled.\015\012\015\012http://bpr.hpordercenter.com/ebpr/landingpage.aspx\015\012\015\012The AC Adapter may also be defective and not charging your battery. Is the indicator light on the adapter turned on? Can you get another AC adapter to test out? If not, you can order another one from here:\015\012\015\012http://www.comptick.com/
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