Having problems with your HP Pavilion tx1000z Notebook ?

Touch screen stopped working

\015 My hp pavilion tx1000 touch screen stopped working without any error message or any dysfuntionality in other parts of the tablet pc. however, my hp photosmart c4280 all-in-one printer connected to the laptop refused to scan but can print and copy. The tablet pc is running on vista and AMD Turion 64x2 processor.\015\012\015\012Can somebody help. I have uninstall and re-install the printer software many times to no avail.\015\012\015

Answers :

Hi Everyone

I have the solution to the touch screen problem. You need to get the support and strip down document for yout touch screen from HP.. for instance the one for the tx1000 series is c00853874.pdf

you will need another machine or to print the pages required to strip your machine all the way down to removing the monitor, and the surround on the screen.

the document is step by step...label the screw etc, you'll be fine...even if you have never done it before.

the result is the terrible build quality of the machines. the ribbon access cables for the webcam, and for the touch screen are poorly installed.

I found that my touchs screen access cable was not actually properly installed at all, and was only barely contacting when i received the machine.

my touch screen is working properly, you need to be gently with everything, the circuit board that the webcam and the touch screen connect to is directly behind the screen..

you must strip the screen down, and then lift the glass... there are 4 screws around the edges of the glass when you have it stripped down... once you lift the screen up.. there is a circuit board on the rear of the top of the plastic screen back. the are connectors going into this...for the quick access buttons around the screen edges...the webcam,.. and the touchscreen.

i have to say i just discussed this with a guy called GINO on Hp online support...and he doesnt care that this is the solution...or that there has been a manufacturing fault since day on.. they never plugged the cables in properly.

email me if you get stuck...

James
Saniya: Meanwhile, try the below steps
Saniya: Select Start > Control Panel > Hardware and Sound > Tablet PC Settings > General tab. 
Click Calibrate . 
Follow the instructions on the screen. 
Be sure to calibrate the touch screen for use in all 4 screen orientations
Andrew Klimenko: no
Andrew Klimenko: you don't listen me!!!1
Andrew Klimenko: touchscreen do not work!
Saniya: The touch screen can function with the default calibration or with a calibration set by another user. However, it is highly recommended that you use the touch screen only while it is calibrated to your personal handwriting and mouse action motions. Calibration optimizes touch screen performance for all users and particularly for left-handed users
Andrew Klimenko: i don't see special point when i touch to touchscreen. calibrate can not see my touches!
Saniya: Oh Okay
Andrew Klimenko: i knew about calibartions and usualy i did it every week
Andrew Klimenko: seems like touchscreen don't respond on ANY touch to it
Saniya: Okay,I got it
Saniya: I would recommend you to install the below drivers to fix the issue
Andrew Klimenko: and i happened unexpectly. i did nothing! just browse internet and Opppss.. it dosen't work
Saniya: ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38221.exe
Saniya: Just copy and paste the weblink in a new Internet browser.
Saniya: noe1
Saniya: Please restart the notebook after installing the file
Saniya: I am sure this will fix the issue
Andrew Klimenko: is it touchscreen drivers?
Saniya: Yes
Andrew Klimenko: ok.. so fat.. 133Mb for downloading
Andrew Klimenko: thank you very much, ill try to useit
Repair Help & Product Troubleshooting for HP Pavilion tx1000z Notebook

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