Having problems with your HP Pavilion dv9810US Notebook ?

Laptop suddenly shuts off and will not turn back

\015 Laptop suddenly shut off while in use and will not turn back on, even after power supply has been reconnected and battery left to charge. Have only owned this system for about five months. For the majority of it's lifetime, I have left it on, and put it in sleep, only occasionally shutting it down completely.Please advise.\015

Answers :

I have reviewed your problem and have the fallowing for you to aces.
\015\012First, if you have only had this unit for 5 or 6 months, get it back to HP under warranty ASAP.
\015\012I work for HP and we offer a 1 year standard warranty and a extended 1 year for Display and Graphic problems.
\015\012Please, do yourself a favor and contact customer care and they will send you a Box, per paid and will have the unit back to you within 1 working week, at no charge to you.
\015\012 Hope to hear from you.
\015\012Let me know if you need anything.
Refer to your documents and receipt to find out what kind of warranty you have and contact the manufacturer about the warranty and your problem.
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