Having problems with your HP Pavilion dv9000z Notebook ?

HP G5000 (G6010EM) DVD Drive fault

\015 I am investigating a problem with a friends laptop. The DVD drive isn't working, it is showing in device manager but with a yellow ! stating an issue with drivers. I have uninstalled it and let Windows re-install them to no avail. I cant find any reference at all to the DVD drive in the BIOS. I have tried booting from a cd and confirmed the Boot order is USB, CD so it should boot first.I suspect a faulty drive but wonder if there is anything else to try?Couldn't find the relevant model below so if you can't help no problem.It is a HP G5000 model no. G6010EMThanks in advance.Jim\015

Answers :

HI HAD THE SAME PROB TAKE OUT DRIVE PUT A DIFFENT ONE IN LET INSTALL IT THEN BOOT DOWN PUT THE OLD ONE IN IT DID FOR ME HOPE IT HELPS DAN
Upper and lower filters need cleaned out in the registry, you can either call hp and have them walk you through it or use this link http://support.apple.com/kb/TS2372?viewlocale=en_US (it can be caused by itunes but theres other causes) if that fails it might be a defective drive. hope this helps you out!
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