Having problems with your HP Pavilion dv7-1245dx Notebook ?

When im tapping my touch pad it doesnt work - HP Pavilion dv7-1245dx Notebook

Answers :

  1. Shut Windows down.
  2. Power the unit on, and start tapping the F8 key. Keep tapping the key until you get the Windows Startup Menu.
  3. Choose Safe Mode from the list.
  4. Once in Safe Mode test, the device to see if it is working.
  5. If the device works in Safe Mode, but not in normal Windows mode, it may be a software issue.
  6. If this is the case, open up my computer and go into control panel.
  7. Open Add/Remove programs, and remove any mouse related software listed here.
  8. Reboot the computer.
  9. If it still does not work, right click on My Computer, and choose Properties.
  10. Click on the Device Manager tab, and make sure View Devices By Type is selected at the top. (NOTE: If you are running Windows 2000, Device Manager can be reached by clicking on the Hardware tab.)
  11. Look for a category named Other Devices. If it is there, click the plus next to it, and remove all devices listed under it. Remove the device by clicking on it once to highlight it, then click on the remove button at the bottom.
  12. Now Look down through the list and find the Mouse category.
  13. Remove any devices listed below it by highlighting the device, and choosing remove at the bottom.
  14. Reboot the computer.
  15. If the two pointing devices stop working after removing the mouse driver. Just use the Windows key on the keyboard to bring up the start menu. Now use the arrow keys to highlight Shutdown on the menu. Press the Enter key to select Shutdown from the list.
  16. Power the unit back on, and let it boot up to Windows normally.
  17. When it gets back to Windows, the New Hardware Wizard should appear and load the required drivers for the mouse.
  18. Test the device now.
  19. If the device doesn't work in Safe Mode or normal Windows mode, then it is most likely a hardware issue.
Just above the pad is a small button, make sure that has not been accidentally pushed, that is the power button for the touchpad.
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