Having problems with your HP Pavilion dv7-1130us laptop ?

HP Pavilion and you tube - Micromend!

\015 I have a problem watching any youtube on my Pavilion DV5 which Micromend was kind enough to assist me with, unfortunately I'm not certain how to reply to advice on here to querey 1 step of his fix!\015\012\015\012I have been through usual steps of removing and re-installing java and flash with no luck.\015\012\015\012Micromend suggested a possible fix could be to remove the upper and lower filters through the following registry:\015\012\015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318\015\012\015\012Upon locating this I noticed I had no upper or lower filter options to delete :-(\015\012\015\012Is there any other solution to my problem? I'm desperate!\015\012\015\012Many thanks to Micromend for taking the time to help me, sorry for giving you thumbs down - I thought It may allow me to querey my problem further with you!\015\012\015\012Thanks,\015\012\015\012Phil\015

Answers :

Hi,\015\012
\015\012I will provide you few troubleshooting steps which will resolve the youtube issue.\015\012
\015\012Perform these steps on the notebook:\015\012
\015\012For Vista (32 bit): \015\012\015\0121. Open Computer. \015\012\015\0122. Navigate to C:\\Windows\\System32\\. \015\012\015\0123. Scroll down and open the Macromedia directory. \015\012\015\0124. Open the Flash directory. \015\012\015\0125. Right-click FlashUtil9b or FlashUtil10. 6. Select Run as Administrator. \015\012\015\0127. When the UAC prompt appears, select Continue. \015\012\015\0128. Follow the Flash Player installation wizard. \015\012\015\012\015\012For Vista (64 bit): \015\012\015\0121. Open Computer. \015\012\015\0122. Navigate to C:\\Windows\\SysWOW64\\. \015\012\015\0123. Scroll down and open the Macromed directory. \015\012\015\0124. Open the Flash directory. \015\012\015\0125. Right-click FlashUtil9b or FlashUtil10.6. Select Run as Administrator. \015\012\015\0127. When the UAC prompt appears, select Continue. \015\012\015\0128. Follow the Flash Player installation wizard.
Let me know if the above steps resolved your issue.
Repair Help & Product Troubleshooting for HP Pavilion dv7-1130us laptop

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