Having problems with your HP Pavilion dv6235us (RP298UA#ABA) PC Notebook ?

Memory not being detected while in Windows

\015 Hey, I've got an HP DV6235NR laptop that crucial.com states should be able to take a maximum of 2GB DDR2 Memory. I went to Best Buy and purchased 2 sticks of 1GB DDR2 RAM and installed it into my system. My system BIOS does say that I have 2GB DDR2 Installed, but as soon as my system boots into windows and I check the System Properties via Device Manager it only says I have exactly 1GB DDR2 and never sees the other gig. Safe mode does the same thing. A geek squad agent also went ahead and tested my computer by installing a different set of DDR2 Memory and it still had the same problem. I never noticed the issue before because the computer came with a stock set of 2 512MB DDR2 Ram so it was already at 1GB. For some reason it just won't see that other gig. Any advice?\015

Answers :

If you are running a 32bit OPERATING SYSTEM it won't recognize but I gig.Only if you install a 64bit OS will it see the 2 gigs of ram.Thats why it shows up in the BIOS and not in your OS.If you do have a 64bit OS already then your OS should read the 2gigs.
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