Having problems with your HP Pavilion dv6000z Notebook ?

Blank screen instaed of desktop

\015 I am seeing a blank screen after booting up. After powering on the notebook, i can see window bar progressing, prompts to enter the password and after entering the password, welocme screen appears followed with a blank screen with only mouse pointer visbile.\015\012\015\012Let me know the action item for this issue. I am using a HP Pavillion DV6707us model notebook running Vista32\015

Answers :

This should help.
\015\012
\015\012I purchased the HP-Compaq C765TU Presario, serial # CND81233B5, from Octagon Computers. My notebook came with only "Freedos" because I was going to Dual-boot Windows XP Professional & Linux, but I found out that my notebook is only “Vista Compatible,” because I could not find the drivers for the sound card & Atheros wireless adapter & the Linux I used, Ubuntu does not have all the drivers needed, so I uninstalled, & I added the only Windows Vista OS that I could get here at Octagon Computers in Tacloban City, Leyte, Philippines, “Windows Vista Starter!” (I’m an American married to a beautiful Filipino woman 1 year younger than me, & we are living in the Philippines. I’m, also, Retired USAF.) I went to the HP-Compaq site & downloaded all the new drivers and essential update for my notebook to make sure my notebook was as it should be by HP-Compaq standards. All is well, but only for a little while!
\015\012
\015\012The first problem that I encountered was that after I would Logon, the Welcome screen would do its processing then go to a blank desktop with the cursor - no icons, no taskbar, nothing, so I used “control, alt, delete” to bring up the tasks page & started Task Manager. I found that the “Explorer.exe” was not listed, so I ran a “New Task” from the file menu, & my whole desktop came up. The notebook runs fine after this is done, but I had to do it all the time.
\015\012
\015\012So, I found & bought a copy of Windows Vista Ultimate on the Internet & was forced to do a clean install because it was a full version (not an upgrade), which formatted my Hard-drive, but I had backed up all my files ahead of time, so as to not lose all my important data. I went back to HP-Compaq site & downloaded all the new drivers and essential update to make sure my notebook was as it should be by HP-Compaq standards. After doing this New Install, my notebook worked perfectly! However, the same problem has come back as I had with Windows Vista starter.
\015\012
\015\012I have always used Anti-virus, and I run “System Mechanic Professional 8” because it has all the tools needed to seek & destroy viruses, spybots, etc…, & recover/repair data.
\015\012
\015\012I have never had this problem with Windows XP Professional, but this laptop is designed for Vista, and I didn't know that before I bought it. I'm still looking for a permanent FIX. There must be a way to fix this problem permanently!
Here's what you do to get tot he bottom of this quickly. I won't insult you with the details but what you've got to determine is whether or not the problem lies with your machine, your OS, or your profile (no doubt it's the profile). First, attach an external monitor to your computer, reboot, confirm external is working. if you can see normally then it's hardware (probably), if still black it's definitely the profile. \015\012
\015\012 If you have XP Pro and have the admin credentials hit CTRL+ALT+DEL at the login screen to get the login dialog and log in that way. if things work fine logged in as admin then it's the profile, if still bad then we still dont know.\015\012 If you have XP Home and you only have 1 account then you can just assume it is the profile and go from there. \015\012If you have tried a System Restore to no avail, and you're stuck with one profile and can't log in to create a new profile you can try this. You must get logged in safe mode as Administrator. simple enough when going in safe mode. \015\012
\015\012in control panel open user accounts and create a new admin profile. like yourname2 or something. \015\012
\015\012log off then on to that profile. copy your old profile personal files to the new profile.\015\012\015\012Copy Files to the New User Profile1. Log on as a user other than the user whose profile you are copying files to or from.
2. In Windows Explorer, click Tools, click Folder Options, click the View tab, click Show hidden files and folders, click to clear the Hide protected operating system filescheck box, and then click OK.
3. Locate the C:\\Documents and Settings\\Old_Username folder, where C is the drive on which Windows XP is installed, and Old_Username is the name of the profile you want to copy user data from.
4. Press and hold down the CTRL key while you click each file and subfolder in this folder, except the following files: Ntuser.dat, Ntuser.dat.log, Ntuser.ini
5. On the Edit menu, click Copy.
6. Locate the C:\\Documents and Settings\\New_Username folder, where C is the drive on which Windows XP is installed, and New_Username is the name of the user profile that you created in the "Create a New User Profile" section.
7. On the Edit menu, click Paste.
8. Log off the computer, and then log on as the new user. DHM
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