Having problems with your HP Pavilion dv6000z Notebook ?

DigitalPersona Personel Fingerprint reader not detected, HP Pavillion dv6706tx Vista 32, DigitalPersona Vers. 4.11.3805. All drivers up to date. In device manager cannot find Personal too. Any idea how to solve the problem ?


Answers :

To install DP4.11 first uninstall all previous versions on your system\015\012and turn off authentec and biometric services in Windows Services\015\012so you can then delete the digital persona folder in Program Files (assuming dpagent was running)\015\012and uninstall fingerprint driver, then delete Fingerprint sensor folder in Program Files\015\012reboot \015\012and system will find and install fingerprint driver\015\012then double-click to execute and install DP4.11 setup program.\015\012(Note: all previous saved passwords for websites will still be listed in digital persona - you will not lose any passwords from your previous installation)
I recommend going to HP's support site and specifically downloading the factory driver for the device. Uninstall the device, then reinstall using the factory driver you just downloaded from HP.
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