Having problems with your HP Pavilion dv6000z Notebook ?

What is error code ox4001100200001005 on an HP entertainment latop pc I get this when I am trying to recover from either the CD or HDD. Thanks


Answers :

Try cleaning the CD DVD drive and insert the restoration disk.
\015\012Restart the unit with the disk inserted.
\015\012If the disk is un-readable, it will not restore.
I read a post from one of you members suggesting that I clean the disc.I did find a little gunk on the disc and removed it with water and a tissue and it solved the problem. Thank you
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