Having problems with your HP Pavilion dv6000z Notebook ?

Microsoft Word 2007 keeps crashing

\015 I have had microsoft office 2007 for a year now and have had no issues with it until I recently installed my new HPf4280. Everytime I open word, it closed itself down. At first it was as soon as I opened it but after some unisnstalling and reinstalling it will now open until I try to use any of the functions within it i.e. print/save etc. I had no problems until running this new disk. I have tried unistalling both microsoft office and the printer. I tried restoring the computer to before I installed this. I have recenly defragged and cleaned up the computer and I have plenty of memory. I also tried Office diagnostics but they said everything was working fine! Vista is the operating system that I run. I have heard that this can cause problems. Is there anything else I can try?\015

Answers :

Check websites for printer and wordand see if there are any updates to use or in the case of the printer a firmware update.

When you uninstall anyprogramme ensure you leave no files present on your machine. if it asks to keep anything then dont.

Also a good idea to uninstall microsoft office completely. reboot and install all again. Ensure you click on ALL work from HARD drive.

Ensure your printer driver is Vista compatible and the very latest with patches etc.

office first then printer software.... never add printer before dirvers are in.

If this helped please vote for me

AndystUK
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