Having problems with your HP Pavilion dv6000z Notebook ?

My laptop will not find the internet. Seems the driver for it has gone out. I can access my documents and programs but not the internet


Answers :

Most likely your using it wifi and if you plug an rj45 you will be browsing in no time, but the issue here is not the internet but your mainboard. Its a common problem amongst the hp dv6000 series that a poor design give as a result a damaged motherboard due to overheating even if you wont notice, and it behaves just the way you are describing it, it appears a driver missing, a non functional wifi card, etc. But the whole issue lies within your motherboard and not a driver nor a new wifi card will solve the problem. As a solution I've ofered 2 different solutions to my customers (3 in this particular case):
a) get your motherboard changed.
a.1)If still on warranty, make use of it but expect the same problem after another similar amount of time. As far as I know, HP extended their warranty for such a known problem.
a.2)If there is no warranty just buy it ang get it changed, but also expecting the same problem in the future.

b) Get an external wifi adapter via usb and connect to the internet that way. None of my customers have ever reported any more damage to the mainboard so, its a viable solution.

New mainboard ranges from 300 to 500 USD and a wifi usb adapter goes around 50-80 USD. Your choice.
Try the connection wizard to see if that can get you back on the net.
\015\012
\015\012It is usually in accessories / communications
\015\012
\015\012Depending on your type of connection to the internet the steps will vary but it is pretty good.
\015\012
\015\012If you get any error messags whilst running it the note them down should you need further assistance. They may be helpful to others in helping you.
Repair Help & Product Troubleshooting for HP Pavilion dv6000z Notebook

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