Having problems with your HP Pavilion dv6000z Notebook ?

I GOT HP Pavilion dv 6915nr.... with windows

\015 I GOT HP Pavilion dv 6915nr.... with windows vista... i have formated it...do not have cd to upload vista again......contacted hp cusumer care, they replied it is latest model of hp notebook,no back up in india..... can anyone help...afterall HP is big coy.MY NOTEBOOK IS UNDER WARRENTY/GAURENTY\015

Answers :

The new HP laptops do not come with CDs you have to burn them with the HP program that comes with your computer.
Since you have formated you cannot create the CDs.
Try this first by using the HP Recovery Manager :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&tmp_track_link=ot_faqs/top_issues/en_us/c00810334/loc:3&lc=en&dlc=en&cc=us&lang=en&product=3740559
\015\012If that does't work then you will have to get a vista CD from a friend that is compatible with that system you have eg Home premium and then use your licence number that is at the bottom of the laptop.
\015\012then you will have to download the drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&lang=en&product=3740559

You might also ask an HP representative in India if they can order the disks for you and how much to pay as the guarantee doesn't cover user errors.
Hello
how did you format you computer? if you didnt delete the recovery partition you can start recovery to press F11 when bios starts.

HP should also be able to send you recovery disks for vista.
Im sorry to say but warranty doesn't cover formatting the disk, that is not a hardware failure
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