Having problems with your HP Pavilion dv6000z Notebook ?
In 2 days I have had a laptop and PC quit working.
\015 I just bought an HP laptop in August 2008, when I signed off on Tuesday everything was fine. \302\240I had received a message that my email was not responding and it asked if I wanted to send and error report, I replied yes. \302\240When I returned about 2 hours later I turned on the computer and a error message referring to a BIOS issued was on the screen. \302\240I turned off the docking station and turned it back on and a black screen came up. \302\240I did this several times with the same result. \302\240At the same time I received a phone call from someone with an Indian accent stating they were calling to help with my computer problem. \302\240When I asked how they knew they stated I had sent a report and they were with "supportonclick" and my files were corrupt. \302\240I spoke to them and when I couldn't get my laptop to come back they indicated they wanted me to get my operating disks to reload and they would call me back in 1/2 hour. \302\240They stated I would have to go online and pay $99 once they got me back up and then they would tell me what was wrong with the files per the error that was transmitted. \302\240Sounded fishy, so I did not answer the calls. \302\240I called my IT support person and she indicated after research the HP laptop make and model had some sort of BIOS problem that HP was aware of and we sent the laptop to HP to fix. \302\240The next day I hooked up a Dell PC that had not been in use about 6 months, loaded it with all the software I needed. \302\240Plugged in a Signature mini to upload my database backup and was upgrading through the internet some files because the disks had had some upgrades. \302\240After about 15 minutes the computer froze and had to be hard powered down. When I turned it back on I got the black screen (I did not receive a call from someone with an Indian accent this time) on my second computer in 2 days. \302\240My IT person came back out confirmed the PC was not longer talking to the monitor and opened it up. \302\240There was a capacitor that was bulging at the top and she assumes this is the problem. \302\240The Dell is about 3 years old. \302\240Could the Signature Mini be causing the computers to basically blow out, or with both the new laptop and the 3 year old Dell is there capacitor problems?\015
Don't worry about the capacitor, there is nothing that would lead me to think that they are related. BUT there is a good chance that your signature mini has a malware device on it. The phone call from the person of indian accent was initiated by the program that CAUSED the problem, crashed your computer and then sent your information to the company. Isn't that nice. They cause a problem and then fix it for you for only $99. It's extortion. You should quarantine your Mini and have is scanned and cleaned, then you should have your laptop cleaned from safemode. Try googling the same set of symptoms and situations you had, like "computer crash phone call from supportonclick" someone will have figured out how to get around the malware.
Repair Help & Product Troubleshooting for HP Pavilion dv6000z Notebook
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
Monitor stays on for a few seconds then goes out
This problem is very often caused by dry electrolytic capacitors on the inverter board. If you have some skill with soldering you could try to change them. When buying new ones ask for LOW-ESR capacitors for switching mode power supplies (SMPS) and 1 ... Acer AL1711 17" Flat Panel LCD Monitor
Wireless button quit working my hp 550 laptop.
... HP 550 Notebook
USB not recognized
Dear superamy\015\012\015\012Hello, your problem is likely to be BIOS/CMOS related, and more than certainly will invole the need to re-install your operative system. The first thing you should be considering about this task, is the need t ... IBM ThinkPad T40p 2373 Notebook
Computer dies on me (can't say it better due to no technical knowledge; pls read :-)
The 'click' sound you hear when your computer goes off is the hard drive head parking itself. It does this whenever the machine shuts down to prevent damage.As for the problem itself, I believe your computer is overheating. Th ... Acer TravelMate 290LCi Notebook
Dust behind laptop start button makes it hard to turn on
To clean out the start button, try using a compressed air canister with the tube attachment (looks like a straw). This makes the canned air's stream much more powerful and directed to allow you to expel the dirt from the power button. ... PC Desktops
Re: Errors being experienced with the ACER ASPIRE 5100-5758, OS VISTA. Error dealing with BUS:06, DEVICE:04, FUNCTION:00 AND ON TO FUNCTION:03
Hi, Nice report. We don't see these too often. You've had quite a few tech inclined people on your machine. My first hunch was memory timings and that could still be the problem. However, there is also memory on the display ad ... Acer Aspire 5100 Notebook
Faulty backlight hp laptop
Having the same problem with a HP 530 laptopI'm not sure but think there might be an issue with Vista and the display, surrounding sleep/hibernationReturned the PC to HP and they replaced the inverter and updated the bios, whi ... HP Pavilion dv1000 Notebook
I just got my wife the IBM Thinkpad for x-mas. I gave it to her on x-mas eve. It worked for two days and now it wont pick up the signal and she cant go online. By the way I got my two daughters new laptops and their working great with the router so I know it has nothing to do with the router. Thanks Keith.
Well Keith you got my last name there bud\015\012\015\012The issue could be the laptops wireless dropping out now IBM did have issues with there wireless adapters before you might want to look into updating the drivers, if th ... IBM ThinkPad T40 2373 Notebook
Laptop computer connection to tv
Its not a problem with your hardware its settings problem either in your tv or laptop in the NTSC/ PAL settigns. correct those it should work properly. check the tv first..as its possible for settigns to be different, and this problem is not common f ... HP Pavilion dv2000t 14.1" Notebook Laptop PC (Intel Core 2 Duo T5500 1.66 GHz, 1GB RAM, 100GB HDD, D... PC Notebook
Would not start
Even if a laptop suffers quite a heavy knock, it doesn't always show up immediately. I'm guessing the blow it took has done it some harm but I have come across cases where a laptop that suffered a knock did work for a short time afterwards. ... Toshiba Satellite A135-S4527 Notebook
Problem when I turn on my Toshiba Satellite a 200 1cr...!
Sounds like it might be a thermal problem: it works when warm but not at room temperature. Suggestion: While off, put in in a warm place (not too hot, just on the order of what it feels like after it has been running for a while), then turn it on. ... Toshiba Satellite A200-S18X01G Notebook
In 2 days I have had a laptop and PC quit working.
Don't worry about the capacitor, there is nothing that would lead me to think that they are related. BUT there is a good chance that your signature mini has a malware device on it. The phone call from the person of indian accent was initiated by the ... HP Pavilion dv6000z Notebook
Boot Disc's Not reading, Dvd rom help? or Xp/vista help?
How did you made it boot to the disc? if you used keystrokes to do so, it would be better if you go into your BIOS and set the boot priority making the dvd drive as priority and see if it is gonna work that way. If it does'nt you need to be concerned ... Sony VAIO VGN-S480B PC Notebook
Dell Vostro 1000 won't turn on/no power at all
My problem was similar!\015\012 I would press the on button, little power light came on, could hear 2 \015\012sort'a clicks (like it was trying to start up), then nothing.... A\015\012black screen. Power showing on; but just not booting up. ... Dell Vostro 1700 Notebook
Screen dead after restart from hyber
I see these problems every day its a bad mother board we repair laptop every day with the same problems it is in fact a common problem with the acer laptops there is a chip set intergrated on the board that goes bad it runs hot and after a while the ... Acer Aspire One PC Notebook
Black screen Hello, I was just wondering if you might be able to help me. My compaq presario laptop will not work. When I push the power button it lights up and it sounds like the computer is running, but the screen stays black. Then, in maybe 15 seconds the lights on the buttons go off and the computer stops running. Then in about 15 seconds more the lights come back on with a black screen....and this pattern just continues. Any suggestions??? I would appreciate anything.
Hello,Sorry to be a few days in getting back to you on your request. Our system of alerting us about these requests does not work properly right now and I've been distracted by a recent death in our family.Do you still need he ... Compaq Presario 700 470024-192 Notebook
HP Pavilion dv 9205 us tries to start up, screen stays black
THIS IS A LONG REPLY POST BE WARNED : HOWEVER IS LIKELY HELPFUL TO OTHERS WITH INTERMITTENT LCD / PORT ISSUES. MY STORY,... Hi all. Ok, i'm gonna chime in here on this. I have the HP DV9205us and i've returned my unit a total of three times. Ultimate ... HP Pavilion dv9205us Notebook
WLAN switch button does not work
Locate your wireless card compartment on your computer. It is probably on the back of it. Your computer manual should tell you where it is. Open the compartment and locate your wlan card. Remove it from your laptop for about 30 seconds, and then ... Averatec 3200 Notebook
Working device (DVD/CD rom burner/reader) not reading disks
Try rolling back the driver ... Gateway GT5408 PC Desktop
Cant get my wireless button to work on my hp 550
The best the belt is download the driver to update the driver it will work. You go to start button, click on run. type restore, enter, restore your system back to previous day that u know that the wireless is functioning well. it will b ok. But this ... HP 550 Notebook
Compaq presario 2500 notebook won't boot
This sounds like a weird solution, but it worked for me. I recently bought a used Presario 2500, it worked when the guy showed it to me, when I got home it didn't work two days later. I tried several tips from the web, finally I started pushing sev ... HP Compaq Presario 2500LA Notebook
Toshiba A60 startup problem
Hi sometime this problem can be solved by quite simply removing the battery and waiting 10 or 20 seconds and then put it back in and it should boot?? let me know ... Toshiba Satellite A60 Notebook
All usb ports stoped working
.There are a lot of virus' that will disable your USB ports. You can change the settings in the registry to enable them again. \015\012\015\012Open registry (START > RUN> type regedit) and navigate to the following registry key: ... PC Laptops
How can I reset the admin password of a dell latitude c510 laptop? tnx
Hey, I also got locked out of my computer several days ago.I tried several free software. It took me two days and got quite messy. Unfortunately none of them work for me. Finally I made it work with ... Dell PC Laptops
Screen display problems when running Adventures in Typing
I bought this for my daughters back in 2000. Now I find my mother wants to become a silver surfer and she would like to learn how to type letters. I tried using Adventures in typing on her laptop and saw that there were compatability issues. Af ... Disney Interactive Adventures in Typing with Timon & Pumbaa for Windows, Mac