Having problems with your HP Pavilion dv5-1132us Notebook ?

Can't see the screen!!!!

\015 I have a HP Pavilion - dv5-1132us laptop computer. Brand new for Xmas this year. It was set up on a desk, looked over and the screen went black. Tries to move the mouse, and still nothing. If you look closely, you can barely see the writing on the computer screen of the start up menu and what nots. does any one ever heard of this?\015

Answers :

Have you tried rebooting..turn it off and back on.?
\015\012screen can dim to save energy.
\015\012if it re starts ok you will have to go into settings an adjust the powere settings.
\015\012if this does not help you could have a loose connection inside which can easily be fixed by a tech repair person.
Either the backlight on the LCD has failed, or the video inverter which provides power to the backlight have failed. Either way, the computer is under warranty; contact HP and have them fix it; it could get costly to do it yourself.
Repair Help & Product Troubleshooting for HP Pavilion dv5-1132us Notebook

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