Having problems with your HP Pavilion dv4000 Notebook ?

Hpdv4000 keeps restarting and cd drive isnt being detected

\015 My hpdv4000 isnt detecting the cd-rom drive. The pc keeps restarting wih an error saying that system files are missing. I wanna clean install my os but thats impossible as the cd drive isnt being detected. In the HDD self test i pass the quick test but fail the comprehensive test. I need step by step instructions of what i should do.\015\012\015\012Lisa Joseph\011\015

Answers :

First are you following the instructions from HP. The reason whys is that the CD drive should be picked up while the computer is doing a self test in POST. You may have to look into the bios to see if its there, If its there then technically it should work with recovery disk. As far as I could see I this unit dose not have a recovery partation so you will have to reinstall it using a cd drive. Worse case will be using a USB drive if your BIOS supports it.


The following is HP's instructions to reinstall.
Follow the steps below to reinstall your operating system:\015\012 \015\012 \015\012
    \015\012
  1. \015\012 Connect the AC adapter and turn on the notebook PC.\015\012
  2. \015\012
  3. \015\012 Insert the OSD into the CD or DVD drive.\015\012
  4. \015\012
  5. \015\012 \015\012Press and hold the \015\012 Power\015\012 button for five seconds to turn off the notebook.\015\012 \015\012
  6. \015\012
  7. \015\012 \015\012Press the \015\012 Power\015\012 button again to start the notebook.\015\012 \015\012
  8. \015\012
  9. \015\012 Press any key to boot from CD when prompted. The Welcome to Setup screen is displayed.\015\012
  10. \015\012
  11. \015\012 \015\012Press the \015\012 Enter\015\012 key to continue. A Licensing Agreement screen is displayed.\015\012 \015\012
  12. \015\012
  13. \015\012 \015\012Press the \015\012 F8\015\012 key to accept the agreement and continue. The Setup window is displayed.\015\012 \015\012
  14. \015\012
  15. \015\012 \015\012Press the \015\012 Esc\015\012 key to continue installing a fresh copy of the operating system without repairing.\015\012 \015\012
  16. \015\012
  17. \015\012 \015\012Press \015\012 Enter\015\012 to setup the operating system.\015\012 \015\012
  18. \015\012
  19. \015\012 \015\012Press \015\012 C\015\012 to continue using this partition.\015\012 \015\012
  20. \015\012
  21. \015\012 \015\012Select \015\012 Format the partition using the NTFS file system (Quick)\015\012 and press \015\012 Enter\015\012. A caution is displayed that formatting \015\012\015\012this drive will delete all current files.\015\012 \015\012
      \015\012
    • To cancel this procedure press the \015\012 Esc\015\012 key on the keyboard.\015\012
    • \015\012
    • To continue with reformatting your hard drive press the \015\012 F\015\012 key on your keyboard.\015\012
    \015\012 \015\012
  22. \015\012
  23. \015\012 \015\012 The reinstallation process begins and may take several minutes to complete. The \015\012\015\012notebook restarts into Windows after the process is complete.\015\012 \015\012\015\012 \015\012\015\012 \015\012\015\012\015\012 \015\012
    \015\012\015\012 \015\012 NOTE: \015\012 \015\012 \015\012 \015\012When prompted for the product key, refer to the Microsoft Certificate of Authenticity located on the bottom of the \015\012\015\012notebook.

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