Having problems with your HP Pavilion dv2-1030us Notebook ?

Bottom 2/3 of screen has bars & bands

\015 I have an HP DV2-1030 that is only 5 months old. When I turn it on in the mornings (whether it's been on sleep or all the way off), I can only see the top 1/3 of my screen. The bottom 2/3 consists of a thin white bar, a thick band, another thin white bar and another thick band. I can see the cursor just fine at the top, then as I scroll down, it disappears under the bands & bars, but I can see some kind of movement as I move the cursor back there (kind of like little lines moving). The thick bands are kind of gray, but the pattern will sort of resemble what is on the screen (darker where it is darker etc). When I restart the computer (have to just use the button because I can't see the start button), it comes back on just the same, but if I restart one more time (or sometimes two more times) it will come back the right way and it will stay good all day for the most part.I called HP & they helped me update my Bios & graphics drivers & it didn't help. They are saying I probably need to send it in because it may be the LCD, but my husband is in afghanistan and we skype every day using the webcam so he can see our 2 yr. old. I was just wondering if there is anything else we can try before I have to send it away & not be able to skype with him every day. As for now, I can keep restarting & getting it to come on. \015\012\015\012I know there was a similar post, and the answer was that the LCD was bad, but I wanted to give ALL the info in case it was something a little different.Any suggestions?\015

Answers :

It sounds like the "data" connection between the motherboard and the LCD screen is "flaky". Open the screen a little more, or a little less, and see if the image corrects, as the screen rotates on its hinges.
\015\012But, this "flexing" is just a bypass, not a solution to the problem.
\015\012
\015\012However, if it's less than one year old, it's still protected by the manufacturer's warranty.
\015\012
\015\012The retail store that sold the computer to you may offer a "no-questions-asked" replacement of a "dud" computer. So, backup your personal files (to an external disk-drive or to a USB memory-stick) and then take your computer back, demonstrate the problem, and be insistent.
\015\012
\015\012Some computer-stores (especially the smaller ones) will offer to "rent" a laptop computer to you -- they do it all the time for professional conferences -- for a short-term, while your computer is "away", visiting HP, and getting repaired.
\015\012
\015\012Exercise your warranty, and be insistent in your demands.
I have exactly the same problem try to open the screen but something its holding front bezel in middle part of bezel on four angles, do u have any idea on how to remove front bezel. else i remove the screen ribbon from video card n sometimes that fix it for the moment its not a permanent solution.
Repair Help & Product Troubleshooting for HP Pavilion dv2-1030us Notebook

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