Having problems with your HP Pavilion dv2120us Notebook ?

Dv2120us keyboard buttons light but screen black, won't boot

\015 Media buttons along top, power button, power indicator, and mousepad lights lite up as soon as AC power cord plugged in, without having to press power button at all. Nothing else ever happens, HD spinning but is never accessed, just stays this way until I power it off. HD access light never shows activity. I had this problem last summer, and as per instructions on HP's support site, I removed the battery and AC power, held the power button in for a few seconds, the reinstalled battery and AC power cord. Everything worked fine since. Same symptom, but procedure doesn't fix it this time. Tried several times, let cool, left power and battery out overnight, etc. Just did a major file backup to DVD, but there is still some critical data on this machine.\015

Answers :

Hello Atty

I understand that your Notebook is not powering on. Your Notebooks , that is dv2120us is having a manufacturing defect. So HP accepted that the Notebook will be serviced under the plan "One Time Service Enhancement" . Even if the Notebook is out of warranty your Notebook may be serviced. For more information log on to the chat support .

.http://welcome.hp.com/country/us/en/contact/chat_1.html

They will assist you with the details and the procedure, how to send your Notebook to HP for service.
Repair Help & Product Troubleshooting for HP Pavilion dv2120us Notebook

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