Having problems with your HP Pavilion dv2000t Notebook ?

Dv2000 series DEFECTIVE VIDEO ADAPTER

\015 This is a problem many have had, as this thread shows...I have called HP twice today, was told on the initial call that everything checked out for the Svc Enhancement, but that my laptop was out of warranty so did not qualify. Was quoted $259 for MoBo replacement, including shipping and 90 day warranty. Called back 20 minutes later, was told that my p/n may have been listed, but that they go off of s/n, and mine didn't qualify. Hmmmm. Was then quoted $398 for the repair! I'm going to be persistent, because this is clearly a DEFECTIVE PART!!! And HP knows it, even though they won't admit to it. And I understand not admitting it, for business reasons, but good business sense also tells me that they should make me HAPPY and fix the dang thing! I have been a loyal HP customer, but I will NEVER buy another HP product if they do not fix this problem caused by a DEFECTIVE part! Anyone have any ideas?\015

Answers :

Have a pavilion dv9208nr. Same problem. They "fixed" the motherboard 2 1/2 years ago with the same p/n motherboard knowing it would go out again. When I saw the service enhancement I also called and was given the same **** that you got. To fix it would cost me $366, to just buy the MB and fix myself would cost $399??? Get a MB from Laptops-Motherboard.com. They have the one for this computer for $140. HP is just a rip off company. I will also never buy ANYTHING hp(am a manager for hotel- 3 printers and computers plus other assorted gadgets). Hope this helps.
Repair Help & Product Troubleshooting for HP Pavilion dv2000t Notebook

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