Having problems with your HP Pavilion A255CB PC Desktop ?

Browser and email continuously won't load

\015 I have had Comcast out 3 times thinking it's my cable modem connection. They have actually replaced the modem. They have repeatedly checked and they say everything is working fine. It isn't! We have a brand new Linksys router. Twenty times a day or more when I try to load my brower or my email I can't connect. I have to open and close them numerous times before I am finally connected. I also tried uninstalling Norton 360 but the problem was still there. This is so frustrating. Comcast says they think something is wrong with my computer. What could that be, it works fine otherwise. This all started when we switched from only having cable modem to having our phone service and cable modem with Comcast. At that time we got a new modem to hand both services. If you have any idea I would sure appreciate it.\015

Answers :

You want to know what the issue is its a configuration the router sounds like someone set up a policy thats blocking port 80 which is for your browser and snmp which is for your mail log into the router and check those
I would have to say this is a problem with Comcast, call them and ask for a line test, tell them that you are having this problem on multiple computers, and you have even tried connecting directly to the modem. If they can run a test on the line, hopefully that will shed some light on the issue.

Often times with Cable/Phone companies, the right hand doesn't know what the left is doing, be instant that they check, at the very least they can check connection to your modem from their end.
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