Having problems with your HP Pavilion a1640n (RC663AA) PC Desktop ?

Purchased correct recovery cd from hp but does not recognize its

\015 Apparently someone attempted to perform a recovery with a different hp/compaq restoration cd because f10 indicated that the diagnostic software was not for that computer. Purchased that systems restoration cd and it does not recognize it own recovery cd. I speculate (and my gut tells me) that i may have to disconnect not only the pocket drive from the motherboard but also maybe the smart photo card reader so that software does not have a hard time findeing its native hard drive. any help you provide will be appreciated. Thank you for your time. since then i wiped samsung hard drive and killed all partitions.\015\012 Wilbur Burt\015\012 [email protected]\015

Answers :

HP has a special code that needs to be flashed onto the motherboard before the recover disks will work. Especially if the moptherboard has been replaced. I do this all the time as a tech.
\015\012
\015\012You will need the motherboard tattooed which the process will flash enabling your disks to be recognized. Obviously you will have to seek out a HP tech to ahve this done.
Repair Help & Product Troubleshooting for HP Pavilion a1640n (RC663AA) PC Desktop

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