Having problems with your HP Pavilion a1610n PC Desktop ?

I believe I just got a virus on my computer. its an HP comp

\015 I believe I just got a virus on my computer. Dont believe the product i put in is the correct one not sure if it really matters in this case. It's affecting my monitor display. i believe it's a virus because i plugged in a different monitor and had the same results. I have Norton 360 anti virus software and also anti malware bytes(sp). Its hard to explain hows its effecting my display. but its dark and really blurry with lines every where cant really read the screen. The resolution is also changed and cannot read anything to turn it back! ive tried running norton and malware in safe mode and everything but screen is so blurry and messed up i cannot read the results or click anything right! I had the monitor off for a while and my wife said it worked for her when she was getting on facebook but maybe she was mistaken?I tried running norton and malware but it hasnt helped! any ideas what this virus is called or how to remove it or anything would be greatly appreciated!\015

Answers :

Seems like a video issue.
\015\0121. Check to see that the video cable is plugged in to the back of the computer and the monitor securely. If it is not check to see that the pins on both ends of the video cable are not bent or broken. Also check out the cable itself. There should be no soft or broken spots in the length of it.
\015\0122. Driver issues can wreck havoc on a monitor. Since it will be difficult or impossible to navigate on screen to fix, try booting the system into Safe Mode under Safe Mode VGA, as this will force the system to use a safe universal driver for the video system.
\015\0123. If the video card is not integrated (built into the motherboard) check to see that the video card is seated properly into its slot.
\015\0124. If the operating system is Professional, Business or Ultimate version and Remote Desktop is enabled, you could use Remote Desktop on another PC to access the system and make changes as Remote Desktop is not video driver dependant.
\015\0124. Get another video card installed as the current one may have failed.
Hello my friend, i am sure there are many good anti-virus programmes on the market that could fix this, but why pay money when it is just as easy to reinstall the operating system, if you have the discs that is. When you have done your install also download windows defender from Microsofts website
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