Having problems with your HP Pavilion a1600n (882780776265) PC Desktop ?

Can't play or copy DVDs

\015 My optical drive won't play or copy DVDs. It doesn't even acknowledge that a DVD is in the drive. However it does read and play (not sure if it copies though) CDs and CD ROMs. I'm just learning how to trougleshoot computer problems and am not sure what angle to take here. Can anyone please give advice?\015

Answers :

Seems as though the Optical drive is burning out, and the reader will only recognise CD and not DVD anymore.
\015\012 Have had several of these, some only 2 months old, some over 4 years, you can never guess how long it will last.
\015\012 Buy one at Wal-Mart and see if it fixes your problem, the cheapest way to go...
Click StartCollapse this imageExpand this image, and then click All Programs.
\015\012Click Accessories, and then click Run.
\015\012Type regedit, and then click OK. Collapse this imageExpand this imageIf you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
\015\012In the navigation pane, locate and then click the following registry subkey:
\015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}
\015\012In the right pane, click UpperFilters.
\015\012Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
\015\012On the Edit menu, click Delete.
\015\012When you are prompted to confirm the deletion, click Yes.
\015\012In the right pane, click LowerFilters.
\015\012Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
\015\012On the Edit menu, click Delete.
\015\012When you are prompted to confirm the deletion, click Yes.
\015\012Exit Registry Editor.
\015\012Restart the computer
Repair Help & Product Troubleshooting for HP Pavilion a1600n (882780776265) PC Desktop

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