Having problems with your HP Mini Notebook ?

Can not log on. It is a brand new mini lap top

\015 We entered a user name and password, and message shows up indicating- incorrect user name or password. Nothing else ever shows up.\015

Answers :

Hi you should have a selection of users there just click on the owner or administrator it should login and not ask for a password. if it does use the cds that came with the laptop to repstre it ot defaults.
\015\012Try entering the user name and password correctly. Please note that caps lock is turned off because capitalization of alphabets matters in the user name and password.
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