Having problems with your HP Mini 1000 Notebook ?

I can't delete ArcSoft software from my add/remove area

\015 I can't delete ArcSoft software from my add/remove programs off my laptop. I need free space. This is driving me nuts. I have a HP Mini 1000. Help!\015

Answers :

I'll tell you, but you're going to have to go the long way. Best method I'm aware of.

Plus I suggest you download CCleaner. CCleaner is a free registry cleaner. (Don't let the fact that it is free, dissuade you one bit! It's a better registry cleaner program than the PAID for one's are! )

After you delete a program there are 'tidbits' left behind. Fragmented files. These take up space also, and in essence are just junk. Like having partial pages torn out of a book. A registry cleaner rids you of them.

This is information about CCleaner from Wikipedia.org,

http://en.wikipedia.org/wiki/CCleaner

After you view the information, and wish to download CCleaner, simply go to the right of the page, under the illustration, and click on the website address.
After you download CCleaner, come back if you wish, and I'll explain the easy way of how to run the program.

Long way of deleting a program, but assurance that it will be gone. (After using CCleaner also)

Windows XP Home running, Left-click on Start.
Hover your mouse cursor on All Programs, go up to Accessories, over and down to Windows Explorer, and click on it. (This isn't Internet Explorer, in case you are not familiar with Windows Explorer)

After Windows Explorer has loaded, go up to the top header. Left-click on Tools. Now on Folder Options in the drop down list. Finally Left-click on the View tab.

In the list, go down to where there is a yellow folder with - Hidden files and folders - to the right of it.

Below this you will see an empty circle, and to the right of it - Show hidden files and folders
Left-click once in this box.

Now go below to the right, and Left-click on Apply. Finally go down to the left, and click on OK.

After you do this a Microsoft 'squawk box' will come up. "Warning you are.........."
It's okay. Click on OK if present.
The reason this warning box comes up is that a user can delete necessary Windows files, IF, they do not know what they are doing.

I'm not going to guide you towards destructing your Windows operating system, rest assured. We are not going anywhere near Windows files. Just the ArcSoft program file that's about to hit the trashcan.

When you open Windows Explorer, the default setting is to automatically open your My Documents folder. You can see a negative sign ( - ) next to My Documents in the 'file tree' to the left, and the contents of your My Documents folder to the right.

I like to close the file tree for My Documents. Less clutter, and less chance of getting confused.

If you are of the same mind, go up to the - sign next to My Documents, and Left-click right on the - sign. It will turn into a + sign, and close that part of the file tree.

Now Left-click on the + sign next to,

1.My Computer
2.Then - Local Disk (C:)
3.Now scroll down to - Program Files

Scroll through these programs. See ArcSoft? Left-click on the ArcSoft name. The individual folders and files will appear on the right, in the large window.

Now double-click on a Folder. The folder will open, and display individual files. Right-click on a File, then in the drop down menu, Left-click on Delete.

You may not be able to delete the entire folder for ArcSoft, (Too large for Recycle Bin), but you can delete individual files, until the folders are empty 'husks'.
Then you can use the Back arrow at the upper left, and Right-click on the folder/s. Delete them.

You may come to a file that has an extension - .dll
You may not be able to delete this type of file. It's okay. After you shut down your computer, wait 1 minute, come back into Windows Explorer, and try it again.

Finally use CCleaner, and get rid of the file fragments.

I know this is long, and I apologize in advance. has worked for me to delete stubborn programs for years. (Norton, AOL, and others)

Has worked better than using the Uninstall feature, if the program comes with one, and any Uninstall option listed on the Internet for a program.

Have questions? I'm all ears.
If you have already used the Add or Remove option then open My Programs and go to Program Files Folder. Locate the ArcSoft folder and delete it. Some files you may not be able to delete but the bulk would go, giving you the much needed space. Also down load a Registry Cleaner SW and clean the Windows Registry. This will remove all reference to ArcSoft and other SW that you had installed and uninstalled leaving traces in the registry. With this your Windows will run faster as it will have less to read and search.
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