Having problems with your HP Hewlett Packard Compaq 6720s Laptop Computer - Intel Core 2 Duo T5270 1.4GHz, 802.11a/b/g Wireless, 2GB DDR2, 160 PC Notebook ?

Dvd rom not found by laptop

\015 Dvd rom is nowhere to be found either in bios or device manager, or anywhere else\015

Answers :

I have had this problem. It is not uncommon. The solutions are:

1. Go to System Restore and restore to a date when it last worked. That should solve your problem. If not:

2. Only do this if you feel comfortable in getting into your computer. Go to Device manager - select the DVD etc., Most likely there will be a yellow sign with an exclamation make in it. Delete the driver. Reboot the computer, and is will find the device and re-install the driver. If this does not work:

3. Go to your DVD maker and check that you have the latest driver. If that is OK, the next step is a biggie. Make sure you DVD is not defective. If it spins during boot up, or if you have a restore disk, insert it and see if it works. DVD's are now cheap, to replacing is not a big problem.

4. If you know it is working - do a full system restore from the computer or disks. This requires backing up all your work, pictures, music etc., The restore reformats the HD and reinstalls all sorfware to you computer to it's new condition.
That is the final step. It most likely work after the above. If not - time for a new computer??

Repair Help & Product Troubleshooting for HP Hewlett Packard Compaq 6720s Laptop Computer - Intel Core 2 Duo T5270 1.4GHz, 802.11a/b/g Wireless, 2GB DDR2, 160 PC Notebook

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