Having problems with your HP DV9626US Pavilion Notebook ?

My dvd rom stopped working

\015 It says\015\012This device cannot start. (Code 10)\015\012I have only used it 2 times so its not overused\015

Answers :

\015\012Windows XP\015\012
    \015\012
  1. Click Start, and then click Run.
  2. \015\012
  3. In the Open box, type regedit, and then click OK.
  4. \015\012
  5. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}
  6. \015\012
  7. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  8. \015\012
  9. On the Edit menu, click Delete.
  10. \015\012
  11. When you are prompted to confirm the deletion, click Yes.
  12. \015\012
  13. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  14. \015\012
  15. On the Edit menu, click Delete.
  16. \015\012
  17. When you are prompted to confirm the deletion, click Yes.
  18. \015\012
  19. Exit Registry Editor.
  20. \015\012
  21. Restart the computer.
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