Having problems with your HP Compaq Presario V6171CL Laptop ?

Compaq v6171cl i have a compaq V6171cl one day while surfing the net the screen froze on me and the compute shutdown itself and ever since then I goes just on and off w/o any display on the screen. It stays on (with no display) for a few seconds and shut off again and again and again. What could be my problem?? i thought it was the HD and i got a new one and made no diff.


Answers :

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  • If the laptop posts

    (power on self test) and you see stuff on the screen, no matter how short , do the following: (this checks for a software problem)
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  • when booting up press F8 and when you get to the menu, boot up into safe mode,
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  • then restore the pc back to a date before you had the problem, and/or remove any program you installed prior to you having the problem,
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  • if that don't work Try a bootable anti virus disc, use it to check for any viruses ,
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  • if not try a recovery disc, or operating system disc ,
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  • both disc's will try to access the hard drive. if they do not work, (nothing has changed) nothing comes on the screen.
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laptop does not post:
(then it is a hardware problem)
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  • try the following first.check battery is seated correctly and that the power pack is functioning,i
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  • f the battery has gone flat and the power pack is not working ,the laptop will not start.
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  • Remove any hardware you may have installed prior to you having the problem.
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  • remove the screw(s) holding the cover plate on the back of the laptop where the ram lives and remove the memory sticks,
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  • clean the gold edges both sides, with rubbing alcohol or a pencil eraser, and re-insert them, (not an ink eraser as it will do damage)
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  • swap them around if you have more than one,
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  • try one at a time.
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  • if you only have one, borrow one from a friend or try the ram in your friends laptop ,if that's possible, or
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  • get a friend or family member to download a "memory chip diagnostic's" program such as memcheck 1.70 and boot up of it ,it will check your ram ,if not
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  • take the ram to your local pc shop and ask them to check it for you (they may do that for you)
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  • if you can establish that the ram and power pack is ok, and anti virus and recovery /system disc's do not work,
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  • it may be that the motherboard or the cpu is failing
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  • Generally a dead hard drive would not stop the laptop from posting.
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\015\012good luck with that and let me know how you get on.
Terry
Repair Help & Product Troubleshooting for HP Compaq Presario V6171CL Laptop

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