Having problems with your HP Compaq Presario v3000z Notebook ?

My compaq presario dvd/cd driver has just stopped working. I put a CD in and it just doesnt run. do i need a new cd player? or laptop?


Answers :

Hi,
Please try the following
1.START>RUN>REGEDIT press enter and the registry editor will be opened and then the values could be opened by double clicking on each as follows
H_KEY_LOCAL MACHINE>SYSTEM>CURRENT CONTROL SET>CONTROL>CLASS>single click on first entry starting with 4D(it will be 4DE3695 like) and check for any lower or upper filter on the rigt hand side pane and if there please delete them)

2.Go to the device manager and then right click on the exclamation mark entry and uninstall it.
3.Go downwards in the device manager and open the IDE ATA/ATAPI controller and uninstall the values either ATA channel 1 or secondory IDE channel.

4.Restart the system twice and if then also the issue is not resolved then u will have to change the ODD
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