Having problems with your HP Compaq Presario V2000 Notebook ?

Compaq notebook won't boot up

\015 \015\012I installed Windows Live OneCare last night on my Compaq Presario V2220 notebook. A few hours later my notebook froze and I had to perform Ctrl/Alt/power button to shut it down. When I went to turn on my notebook this morning, it won\342\200\231t boot up. Instead it seems to be stuck in a loop:\015\012\015\0121. Briefly shows Compaq screen\015\0122. Briefly shows black screen stating Windows did not start successfully with options to start Windows in Safe Mode, Normal Mode, etc. Regardless of what option is chosen,\015\0123. Briefly shows Windows start-up screen\015\0124. Shows blue screen stating Windows has been shut down to prevent damage to the computer\015\012\015\012It then sounds as if it is shutting down, then starts this process all over again. I recently moved and my original program CDs are in storage. Any help would be greatly appreciated.\015\012\015\012Tamara\015

Answers :

Hi

When you boot the computer back up go into Safe Mode and check to see if you can roll the computer back to the point before you installed the software.

If so this should work. If it works then run a virus scan, a defrag of the hard drive and cleans the temp files.

OR

You can do a diagnostic startup and uninstall Onecare. So once that it is uninstall ed it should be smooth sailing.

Here is a link for some startup / diagnostic software you could try after booting.

I hope this helps

/Shawn
Repair Help & Product Troubleshooting for HP Compaq Presario V2000 Notebook

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