Having problems with your HP Compaq Presario SR2023WM PC Desktop ?

My cd burner cant be deteched and is not working. my dvd/cd-rom drive is built-in and cant be disconnected by hand. it just not working. HL-DT-ST DVDRRW GSA-H2OL has a caution on it under my Device Manager


Answers :

Please consult this article to help you to resolve this situation. (See this article for vista). (Here are additional cd/dvd articles for your system.) If you have iTune,s Hp memory disc creator, a 3rd party disc burning software, or an HP printer, see here.
\015\012If you determine that the drive is in fact defunct, here are the instructions for replacing it.
\015\012Finally, here is a link to your home support page at HP, which will help you to answer other questions should they arise.
\015\012
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Repair Help & Product Troubleshooting for HP Compaq Presario SR2023WM PC Desktop

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My cd burner cant be deteched and is not working. my dvd/cd-rom drive is built-in and cant be disconnected by hand. it just not working. HL-DT-ST DVDRRW GSA-H2OL has a caution on it under my Device Manager


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