Having problems with your HP Compaq Presario SR2011WM PC Desktop ?

How to retrieve a forgotten password. I can use CTRL+ALT+DELETE and user name comes up Compaq_Administrator but I don't know the password. Any ideas????? Desktop is a Compaq Presario SR2011WM with WindowsXP


Answers :

Try booting up into Safe Mode by pressing F8 3 to 4 times per second when booting. Select Safe Mode when presented with the option. If the administrator password hasn't been set, the password should be blank.

By default, HP does not set the administrator password. If you set this password on your own but you don't remember it, you can try to use a bootable Windows password retriever such as OPH Crack. If you can't retrieve the password using a OPH Crack, the solution most likely to work is to restore Windows using the HP Restore CDs that came with the desktop.
I used this software to create a boot-CD for resetting a password. (This is to my knowledge also the only one that works with Windows Vista.)

You should also read this article about the process. Don't forget that you might loose especially encrypted files which are stored under that username!

If you have any more questions, just come back here and leave a comment - I'm happy to help.
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