Having problems with your HP Compaq Presario SR2011WM PC Desktop ?

Unable to use cd/dvd drives , device manager blank

\015 Using xp sevice pack 3. cd/dvd drvs show up on my computer, but unable to record or read them. when calling up device manager it shows a blank screen, also no sound from external speakers. When calling up the properities hardware shows nothing and drivers are not there\015

Answers :

Hmm.. Yea Compaq was pretty tight in not providing a XP disc, um ill provide a link so you can download the HP drivers suited to your laptop and this may fix the problem in itself. If this fails, you may need to just install a fresh OS, but its kinda a problem since you didnt get a disc. Its a good idea anyway to also call HP if its under warranty cause it sounds like a case that warranty should fix up

XP Drivers Link

SO what i would do is pretty much install all of those drivers, then if your still having trouble call HP and get a warranty job on it if you still have warranty
Reinstall all chipset drivers, if your board is intel, try to to install from intel expressor cd, restart, then reinstall burn software it will works
Repair Help & Product Troubleshooting for HP Compaq Presario SR2011WM PC Desktop

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

I've just "upgraded" from the XP operating system to Windows 7 Ultimate on an HP Pavilion dv8000. all went fine EXCEPT that i am now unable to use any of the USB ports on the computer. told that i am missing the appropriate Mass Storage Control Driver. The HP site did not list one...HELP PLEASE!


First check here : Control Panel - Device Manager - USB Serial Controllers - USB Mass Storage Devices (you may havemore than one - if so check all) - double click and on Driver Tab - Click Driver Details - the defaut isC:\\Win ... HP Compaq nx6110 PC Laptop

Blank screen after boot up


This issue may occur if one of the following conditions is true: \015\012Cause 1\015\012\015\012 loadTOCNode(3, 'cause');\015\012 \015\012This issue may occur if you have a CD, a DVD or a floppy disk in your CD, DVD, or floppy drive ... Dell Dimension 3000 PC Desktop

Unable to use cd/dvd drives , device manager blank


Hmm.. Yea Compaq was pretty tight in not providing a XP disc, um ill provide a link so you can download the HP drivers suited to your laptop and this may fix the problem in itself. If this fails, you may need to just install a fresh OS, but its kinda ... HP Compaq Presario SR2011WM PC Desktop

Maxtor One Touch Mini 4 external 160 Gb no longer recognized by computer. Any way to retrieve data? The disk still spins (I can feel it when I hold it in my hand), but the laptop (Windows XP) won't acknowledge it anymore. It's only a cuople months old, so I can get a new one, but even though THEIR device went bad, they want to charge me $1700 to restore data!!! Unbelievable!


Hello Ifurney,\015\012\015\012\015\012\015\012OK, this a long posting…\015\012\015\0121. There could be a problem with the USB cable. Try to replace the cable with\015\012another one and check.\015\012\015\0 ... PC Desktops

About my dvd writer


The issue can be either with the Hardware or the software.\015\012\015\012Make sure that this issue happens wiht all the CDs or DVDs you are using or able to used eariler.\015\012\015\012First, check if the DVD Drive is listed ... HP Pavilion dv2000t Notebook

DVD+RW I HAVE A HP PAVILION LAPTOP AND MY DVD+RW IS NOT READING ANY DISC. WHAT COULD BE THE PROBLEM, BESIDE SAYING IT NEEDS TO BE REPLACED


\015\012\015\012\015\012\015\012\015\012\015\012\015\012\015\012\015\012\015\012\015\012\015\012Unable to read a CD-R or other recordable disc.\015\012Question:\ ... HP Pavilion zd8000 Notebook

EZCD 5.0 and EZCD 6.0


I don't think that 6 and 5 are compatible 6 is an upgrade from 5. I have just 5 on one of my old XP computers and it works fine, but that's all I have. I went to the website and they are not giving any support for Roxio 6 anymore. \015\012I ... Roxio Easy CD & DVD Creator 6 (cdrvlpe6101250) for PC

Trubleshoot Motherboard what is mother board prob and how can find n fix them....


More than 70% of all computer problems are related to cabling and connections. Ensure all cables are connected and connected firmly. IDE and floppy ribbon cables and power cables can often go loose. Ensure microprocessor, memory modules, and adapters ... PC Desktops

How do you get a computer out of preparing to run system set up? it stays stuck there


Before you start looking at reinstalling Windows you need to back up your important data – just in case anything goes horribly wrong. \015\012\015\012\015\012Reinstallation\015\012loadTOCNode(1, 'summary');\015\012\015\012\015\012\0 ... PC Desktops

Nero dvdburner will read dvd then message comes on to put in a disk for writing but Ihave already put the disk in. I have a system that uses two disks to burn.


Hi,Open Nero Burning ROM.Dismiss any startup options, clear the new program interface of any messages.With the Nero Workspace on screen and clean, on the toolbar there is a drop down list toward the far right that when d ... PC Desktops

How to fix code 39 err


I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive."Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"Because of th ... PC Desktops

DVD/RW IS NOT WORKING CODE 39


I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive. "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" Becau ... Acer PC Laptops

Laptop will not start


You should be able to run the Hard Drive Diagnostics, (CNTL+ALT+D at Dell Screen) ee if you get a failure code\015\012\015\012You may be able to boot to the safe mode by booting to F8 menu\015\012\015\012Replace the HDD is lik ... Relisys RLT1720 17" LCD Monitor

Cd burner I try to burn a cd-r on my sony cd burner but every time i put a cd-r in to burn it tells me to put in a blank cd. Why?


You may want to double-check the "error" message. Normally, when you insert a blank CD-R or CD-R/W you'll see a pop-up message that says something like, "you've inserted a blank CD. What program do you want to use to put something on it?" And then ... PC Desktops

Optical Drive Device Locked Acer e lock activated. I cannot use my Cd drive.


\015\012Acer eLock Management\015\012Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy\015\012drives to ensure that data cannot be stolen while your notebook is unattended. ... PC Desktops

Unable to use CD rom disk drive on Acer 5315 2142 model. Can PF Keys or Hotkeys be used to enable CD ROM disk drive? Disk drive was manually disabled by Device Manager. However, this happened while I was installing the OS system - Windows XP. So I cannot access Device Manager to enable. I do remember that HotKeys....should be available to enable the disk drive...do you know which combination of keys should be used?


There are no hotkeys that disable a CD.I'm thinking that your problem is that the CD has gone from the registry.Download and run CDGONE. Here is one source:http://www.geekstogo.com/forum/CDgone-file8.html ... Gateway MX6447 Notebook

Dvd driver shows yellow excclamation mark error code 41computer novice any simple suggestions would be appreciated


"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"\015\012\015\012Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read an ... PC Desktops

I have a Acer Aspire 5720 Notebook running Windows Vista, when I start it fires up then screen jumps from welcome to a blank screen and just hangs. I can CRT ALT DEL this will take me to the task manager which I can see fine or log off etc... but then I will just go back to a blank screen. I can log in in SAFE MODE with no problems also. Can you please help me it's driving me nuts.


This is caused (thats all I know at the moment- the CAUSE) by a process in your VISTA that stuffs up and just hangs there. \015\012\015\012Now to solve this one is quite tricky. I can remember we had to do a backup reload on a similair ma ... PC Desktops

Matshita DVD-RAM UJ-831S ---upgraded drive in Toshiba laptop now doesn't work


Hello,\015\012\015\012\015\012\015\012This article might help you in fixing the error code 19. I have tested\015\012this one and it worked for me. The er ... PC Laptops

Cleaning my files, accidentally lost drivers for my Pioneer DVD-ROM DVD-117R, also Pioneer DVD-RW DVR-104....driver 5.1.2535.0 System restore could not take me back far enough, and cannot load Recovery discs because of disc drive failure due to driver missing...Thanx John Bootle


\015\012BAD DVD\015\012Windows 7\015\012To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the fo ... PC Desktops

Lightscribe dvd writer840


Hi,Before reading the rest of this article, make sure the DVD isclean and undamaged. You can also try inserting a specialDVD cleaner disk in the machine, to make sure the headsare not dirty. These cleaner disks are avail ... Compaq PRESARIO SR1475CL AMD Athlon 64 3400+ 2.40GHz, 512MB DDRAM, 200GB Hard Drive, LightScribe DL ... (PW711AA) PC Desktop

Unable to read Lacie external drive


Hi!Try right clicking Computer (in the start menu or shown on desktop as "My Computer") and clicking Manage. Then when that pops up, jump into Disk Management (left hand side). See if it shows up there. Often it can just be the fact that ... Computer Servers

DVD DL Doesn't Work


Go in to the device manager and look at what is listed for your DVD burner. It should give you a make and model of the burner itself, or at least a model. Look this up on Google and see if the drive really is a dual burner or not. \015\012 ... Acer Aspire 5100 Notebook

I have a dell 4600 that I got from my daughter . which I had to re-install and It has a password in the bios for the set up and my daughter dont know


\015\012 \015\012Hi katmbutts;\015\012 \015\012 \015\012Before attempting to bypass the BIOS password on a computer, please take a minute to contact the hardware ... Dell Dimension 4600 PC Desktop

Unable to read cds /dvds, made by me, of my photos. It will play pre recorded DVDs. ie Palin set. can see files but then computer hangs. Running Vista. Similar occurs on my desktop but I get the blue screen of death on that!


Lost of things could be happening ,depending on optical drive manufacturer,file type,plus or minus dvd/cd blank disk and burning software and how you are burning the media,all can cause malfunctions,but if playing a disc causes blue screen of death,t ... Dell Dimension 2400 PC Desktop
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.electronic-servicing.com || Terms of Use || Contact || Privacy Policy
Load time: 1.0694 seconds