Having problems with your HP Compaq Presario SR1830NX PC Desktop ?

Computer has a virus. Want to format drive and reintall windows but when I try to read cd off of desktop the pointer becomes busy and sort of freezes any operation.

Answers :

Put windows cd in drive and reboot buy holding power button down for 10sec.
then hit any key to boot to cd when prompted when computer restarts.
cd has to be first boot device in bios.

If you plan to reformat the hdd, just boot the unit off the cd. you may have to go into the BIOS setup and change the boot order so that it accesses the cdrom first. In most HP systems you can access the BIOS setup by hitting f10 key during the boot stage.
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