Having problems with your HP Compaq Presario SR1123WM (PC184A) PC Desktop ?

Presario SR1123WM won't restore to factory

\015 When I try to restore this system to factory it goes through the motion but when it reboots it gives me a configuration problem error and says code purple. It instructs me to call Compaq. I don't have a restore disk I'm using the internal restore. Where can I find a restore disk for this system. Compaq don't have one.\015

Answers :

If Compaq doesn't have one no one else will either.\015\012
\015\012  Have you tried the recover clean up utility? Available as a download (link below)  \015\012
\015\012My guess is that if it will not restore something is wrong with the hard drive. Have you contacted HP to ask them what it means? \015\012
\015\012Another option is to buy and install windows and download the drivers from Compaq/HP.Same link\015\012
You can download Hiren's Boot CD from this link: http://hotfile.com/dl/3325501/86e7736/9Down.COM_Hirens.BootCD.9.8.rar.html.
After extracting it, burn the ISO to a cd (you can use cdimage program). If you aren't comfortable doing this, have a friend who is do it for you.

Boot to the CD and select MiniXP
click on start, then run. type in cmd to open a command prompt.
at the command prompt, type (X): where (X) represents your system's drive with the windows installation (usually C:).
Then do the following (without quotes) Type "cd hp" press Enter. Type "cd bin" press Enter. Type "cd configcheck" press Enter.
Now type in the whole string of text (again without the quotes) "
ren run.py run.p_"
After sucessfuly completing the above, shutdown the computer and remove the CD. Windows should boot back up with no error.
Repair Help & Product Troubleshooting for HP Compaq Presario SR1123WM (PC184A) PC Desktop

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