Having problems with your HP Compaq Presario S4300NX (DF216A#ABA) PC Desktop ?

I installed a new power supply and video card in my Compaq presario ( picked out for me by the Geek Squad at Best Buy) and now my monitor shuts itself off before booting up - what is wrong??


Answers :

Are you able to get a image from the computer as it boots up and then it dissapears once windows starts? If so it sounds like it might be because the new video card is causing the problem because the drivers for the old video are trying to run. Go into the BIOS and verify that the AGP settings are correct for the card you installed. Make sure AGP 4X is set if it is a 4X card or 8X if it is a 8X card. Now if your computer can only do 4X AGP setting and you purchased a card that can only do 8X THEN THAT CARD WILL NOT WORK ON YOUR COMPUTER. Also try turning off AGP fast writes in the BIOS if they are on...some cards are not capable. When you first boot up the computer try pressing F5 continually until a boot menu comes up. It will have some options to choose from. Boot the computer up from the VGA mode selection. This should allow windows to start without the graphics drivers. If it boots up then install the new software/drivers from the disc that came with the video card. If you are not getting any video display from the time the computer first boots up then there might be a configuration problem with the AGP settings in the BIOS. Try resetting the CMOS by using the jumper on the motherboard or remove the watch battery from the motherboard for about ten seconds then re-install. This will clear the BIOS settings to the factory default and may fix the problem. Let me know if you have more questions.
Hi there,\012

Well first of all you can check your computer with another monitor, then check the screen resolution on the computer... did you installed the driver for the new video card? if not then install it from the cd comes with it.
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Repair Help & Product Troubleshooting for HP Compaq Presario S4300NX (DF216A#ABA) PC Desktop

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