Having problems with your HP COMPAQ Presario CQ50-130US NoteBook Intel Pentium dual-core T3200(2.00GHz) 15.4' Wide XGA 2GB Memory... (FR969UA) ?

New Compaq Presario CQ50-130US Notebook PC stops

\015 Near new Compaq Presario CQ50-130US Notebook PC Intel stops while playing DVD movies using any player.\302\240How to fix? \302\240Should I return PC to HP?Ken\015

Answers :

It might be some program that inerfear with the dvd player or the dvd is scratched
Just update the firmware of the DVD drive from the vendors site...To select the Firmware just type in the name of the drive as displayed in the device manager in the vendors site[HP or the manufacturer of the Drive]...
Repair Help & Product Troubleshooting for HP COMPAQ Presario CQ50-130US NoteBook Intel Pentium dual-core T3200(2.00GHz) 15.4' Wide XGA 2GB Memory... (FR969UA)

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