Having problems with your HP Compaq Presario C304NR Notebook ?

Cant install recovery disks after a hard drive reformat!

\015 I have a Compaq C304NR laptop computer that had a virus on it, I could not remove. So I reformated the HDD. Now I can not Install the recovery disks. I've tried HP , with no help. All steps that HP told me to try did not work (turn sata off, new boot order, reset factory defaults, ect....) . They (HP) want me to install sata drivers, but can only find the ones that run on or open onto 3.5 floppy disks, since my PC doesnt have a 3.5 floppy on it, so I bought a USB external 3.5 floppy drive. No luck. When the PC boots Doesnt see the usb floppy or the recovery disks in the CD bay. The CD's do spin up at first, then stop. Help please!\015

Answers :

The recovery disk is designed to repair or restore a system to its previous factory condition and is not a full installation. the formating of your hdd would have erased all the data required for this process to be completed. you can try a recovery utility that may be able to help you at this link. the disk might not have been saved in an .iso format to tell the computer to run it before starting an OS. if this disk is recognized and runs on your system then you will need to attempt a recovery, which is unlikely since the drive has allready been formated many necessary system files may not be able to be restored. at this point a complete new install will be necessary.
\015\012Good Luck!
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