Having problems with your HP Compaq 6720t PC Notebook ?

My HP compaq 6710s does not read DVDs what can i do?


Answers :

Sorry to hear about your Compaq 6710 DVD problems.
\015\012Ok, you say it does not read any DVD's.
\015\012How about CD's and does the unit Burn OK.?
\015\012I would try and good cleaning first, before getting too far gone into needless repairs.
\015\012Have you tried to reinstall the drivers for the DVD. ?
\015\012Look at you device manager and see if you have any flags.
\015\012If you have had any kind of VIRUS problems or data lose, you may consider reloading the software and drivers.
\015\012If all else fails, most Compag and HP drive are the same bootstraps. and may work as test units.
\015\012If you know someone with a extra DVD drive or has a unit laying around you can pull and DVD drive from.
\015\012If the cleaning kit does not do the trick, reload the drivers and software.
\015\012Before replacing the DVD drive, go on the HP web site and update the drivers for that drive.
\015\012Also you may want to update your BIOS settings while their.!
\015\012
\015\012If that does not work for you replace the DVD drive.
\015\012
\015\012Hope this information has helped you.
\015\012
\015\012Readers, Please rate you technician's
\015\012Thanks,
\015\012John Ray
\015\012[email protected]
\015\012
Repair Help & Product Troubleshooting for HP Compaq 6720t PC Notebook

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