Having problems with your HP CC3310 (a9863a) Server ?

Unkown SCSI Problem

\015 Hi Experts,\015\012\015\012I got below error messages from the /var/log/messages file. Do you know what does it mean? and how (the cause) it will be generated? Do you have any ideas?\015\012\015\012May 26 14:45:00 Server-A kernel: Kernel Free SCB list: 2 1 6 5 May 26 14:45:00 Server-A kernel: Sequencer Complete DMA-inprog list: May 26 14:45:00 Server-A kernel: Sequencer Complete list: May 26 14:45:00 Server-A kernel: Sequencer DMA-Up and Complete list: May 26 14:45:00 Server-A kernel: May 26 14:45:00 Server-A kernel: scsi1: FIFO0 Free, LONGJMP == 0x8277, SCB 0x0May 26 14:45:00 Server-A kernel: SEQIMODE[0x3f] SEQINTSRC[0x0] DFCNTRL[0x4] DFSTATUS[0x89] May 26 14:45:00 Server-A kernel: SG_CACHE_SHADOW[0x2] SG_STATE[0x0] DFFSXFRCTL[0x0] May 26 14:45:00 Server-A kernel: SOFFCNT[0x0] MDFFSTAT[0x5] SHADDR = 0x00, SHCNT = 0x0 May 26 14:45:00 Server-A kernel: HADDR = 0x00, HCNT = 0x0 CCSGCTL[0x10] May 26 14:45:00 Server-A kernel: scsi1: FIFO1 Free, LONGJMP == 0x825e, SCB 0x0May 26 14:45:00 Server-A kernel: SEQIMODE[0x3f] SEQINTSRC[0x0] DFCNTRL[0x0] DFSTATUS[0x89] May 26 14:45:00 Server-A kernel: SG_CACHE_SHADOW[0x2] SG_STATE[0x0] DFFSXFRCTL[0x0] May 26 14:45:00 Server-A kernel: SOFFCNT[0x0] MDFFSTAT[0x5] SHADDR = 0x00, SHCNT = 0x0 May 26 14:45:00 Server-A kernel: HADDR = 0x00, HCNT = 0x0 CCSGCTL[0x10] May 26 14:45:00 Server-A kernel: LQIN: 0x8 0x0 0x0 0x8 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 May 26 14:45:00 Server-A kernel: scsi1: LQISTATE = 0x2a, LQOSTATE = 0x0, OPTIONMODE = 0x42May 26 14:45:00 Server-A kernel: scsi1: OS_SPACE_CNT = 0x20 MAXCMDCNT = 0x1May 26 14:45:00 Server-A kernel: SIMODE0[0xc] May 26 14:45:00 Server-A kernel: CCSCBCTL[0x4] May 26 14:45:00 Server-A kernel: scsi1: REG0 == 0x2f15, SINDEX = 0x100, DINDEX = 0x102May 26 14:45:00 Server-A kernel: scsi1: SCBPTR == 0x0, SCB_NEXT == 0xff40, SCB_NEXT2 == 0x3May 26 14:45:00 Server-A kernel: CDB 3c 1 4 0 0 0May 26 14:45:00 Server-A kernel: STACK: 0x14 0x125 0x125 0x0 0x257 0x257 0x240 0x23May 26 14:45:00 Server-A kernel: <<<<<<<<<<<<<<<<< Dump Card State Ends >>>>>>>>>>>>>>>>>>May 26 14:45:00 Server-A kernel: DevQ(0:0:0): 0 waitingMay 26 14:45:00 Server-A kernel: DevQ(0:1:0): 0 waitingMay 26 14:45:00 Server-A kernel: DevQ(0:6:0): 0 waitingMay 26 14:45:00 Server-A kernel: scsi1:0:0:0: Cmd aborted from QINFIFOMay 26 14:45:00 Server-A kernel: scsi1:0:1:0: Attempting to abort cmd deb75000: 0x2a 0x0 0x4 0x5 0xaa 0x4d 0x0 0x0 0x80 0x0May 26 14:45:00 Server-A kernel: scsi1: At time of recovery, card was not pausedMay 26 14:45:00 Server-A kernel: >>>>>>>>>>>>>>>>>> Dump Card State Begins <<<<<<<<<<<<<<<<<
May 26 14:45:00 Server-A kernel: scsi1: Dumping Card State at program address 0x27 Mode 0x22May 26 14:45:00 Server-A kernel: Card was pausedMay 26 14:45:00 Server-A kernel: HS_MAILBOX[0x0] INTCTL[0xc0] SEQINTSTAT[0x10] SAVED_MODE[0x11] May 26 14:45:00 Server-A kernel: DFFSTAT[0x31] SCSISIGI[0x64] SCSIPHASE[0x0] SCSIBUS[0x1e] May 26 14:45:00 Server-A kernel: LASTPHASE[0x1] SCSISEQ0[0x0] SCSISEQ1[0x12] SEQCTL0[0x10] May 26 14:45:00 Server-A kernel: SEQINTCTL[0x0] SEQ_FLAGS[0xc0] SEQ_FLAGS2[0x0] SSTAT0[0x0] May 26 14:45:00 Server-A kernel: SSTAT1[0x0] SSTAT2[0x0] SSTAT3[0x80] PERRDIAG[0x0] May 26 14:45:00 Server-A kernel: SIMODE1[0xa4] LQISTAT0[0x0] LQISTAT1[0x0] LQISTAT2[0x80] May 26 14:45:00 Server-A kernel: LQOSTAT0[0x0] LQOSTAT1[0x0] LQOSTAT2[0x81] May 26 14:45:00 Server-A kernel: May 26 14:45:00 Server-A kernel: SCB Count = 10 CMDS_PENDING = 5 LASTSCB 0x8 CURRSCB 0x8 NEXTSCB 0xffc0May 26 14:45:00 Server-A kernel: qinstart = 62874 qinfifonext = 62874May 26 14:45:00 Server-A kernel: QINFIFO:May 26 14:45:00 Server-A kernel: WAITING_TID_QUEUES:May 26 14:45:00 Server-A kernel: 1 ( 0x8 0x7 0x4 )May 26 14:45:00 Server-A kernel: 6 ( 0x0 )May 26 14:45:00 Server-A kernel: Pending list:May 26 14:45:00 Server-A kernel: 4 FIFO_USE[0x0] SCB_CONTROL[0x60] SCB_SCSIID[0x17] May 26 14:45:00 Server-A kernel: 7 FIFO_USE[0x0] SCB_CONTROL[0x60] SCB_SCSIID[0x17] May 26 14:45:00 Server-A kernel: 0 FIFO_USE[0x0] SCB_CONTROL[0x40] SCB_SCSIID[0x67] May 26 14:45:00 Server-A kernel: 8 FIFO_USE[0x0] SCB_CONTROL[0x60] SCB_SCSIID[0x17] May 26 14:45:00 Server-A kernel: 9 FIFO_USE[0x0] SCB_CONTROL[0x60] SCB_SCSIID[0x17] May 26 14:45:00 Server-A kernel: Total 5\015

Answers :

Hi Fatoil ,
\015\012
\015\012Have you tried another SCSI port , another SCSI card , another SCSI drive , swopping if it is card problem or drive or both problem ?.
\015\012
\015\012If you have a spare SCSI hd , plug it in to same port and see if it works . Swop to another port and see if the spare SCSI hd works. Swop to another SCSI card and see if spare SCSI hd works.
\015\012
\015\012All this elimination will narrow down the problem .
\015\012SCSI cards are not expensive ,.
\015\012old working SCSI hds don't cost you anything if you have them.
\015\012Sending out the server for servicing will cost you.
\015\012I presume you don't have a maintenance contract for this server .
\015\012If you have , get them down to settle it .
\015\012If you don't , after you settle this matter , make sure you get a maintenance contract for all your critical servers / equipment.
\015\012
\015\012Maint Contracts seem expensive when nothing breaks down. However , when they do , it makes every worry go away.
\015\012
\015\012Good luck,
\015\012David
\015\012
Repair Help & Product Troubleshooting for HP CC3310 (a9863a) Server

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