Having problems with your Gateway Profile 4 All In One (MPN PROFILE4SE) PC Desktop ?

Computer began to intermittentally give error message quit workin

\015 Computer began to intermittentally give error message that it had been shut down improperly. This became increasingly more frequent and we were unable to remedy. We tried restarting multiple times. Now when it is turned on it says Gateway then goes to a black screen. Power light is often amber or red...it is rarely green. Hard drive makes an audible constant humming noise.\015

Answers :

A noisy hard drive is never a good sign. It sounds as if the drive is failing or has failed. You didn't say what operating system you have, but let's try....
\015\012You can try the following but it may not yield much. If, after these steps, the PC does start up, try to copy as much critical information as you can to either CDs, DVDs, flash drives or whatever you have.
\015\012Start the PC
\015\012During the boot, you should see a message to press the F2 key to enter setup - press the key when you see this. You key might be different, but press the one it says to press.
\015\012When you get into setup, find and change the boot sequence so that your CD-Rom looks first for an operating system
\015\012Insert your backup operating system disk - I hope you have that.
\015\012If you are not comfortable working with your PC at this level, it's usually best to take it to a repair shop. The advantage here is that even if they can't get the PC to run, many shops can still recover at least part of your data unless the drive is really destroyed.
\015\012The disadvantage is the cost - which can vary widely.
\015\012Now see the directions below:
\015\012Running Recovery Console without installing it\015\012If you cannot start your computer, you can run the Recovery Console from the Microsoft Windows XP/2000 startup disks or the Windows XP/2000 CD-ROM.
\015\012To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, use the following steps:
  1. \015\012Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
  2. \015\012Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  3. \015\012When you're prompted to press F6 for mass storage devices - press F10 instead. This will automatically start the Recovery Console.
  4. \015\012Alternatively, when the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  5. \015\012If you have a dual-boot or multiple-boot computer, choose the installation that you need to access from the Recovery Console.
  6. \015\012When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  7. \015\012At the command prompt, type the appropriate commands to diagnose and repair your Windows XP installation.
Repair Help & Product Troubleshooting for Gateway Profile 4 All In One (MPN PROFILE4SE) PC Desktop

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