Having problems with your Gateway Profile 4 All In One (MPN PROFILE4SE) PC Desktop ?
Gateway profile all in one system shuts itself off
\015 I have a gateway profile 5.5 all in one system that randomly shuts down (black screen). It used to shut down and would not power back on...this was due to a cooling fan problem...we used to get the following message when we tried to turn it back on: ''the cooling fan is not functioning properly, your system has been halted'' and so we upgraded to a much bigger fan (my husband even cut the back of the case to accomodate it and we no longer get that error. HOWEVER, the computer is still completely shutting itself down during use(literally just a ''poof'' and black screen). We can restart it with no problems now but anywhere from 10-30 min later it does it again...other times its hours later??? Does anyone know what else the problem could be? Could there be another hardware problem that causes the system to just shut down?\015
I had a similar problem that baffled me for a while. I found that the power supply connector that plugs into the back of the PC was bad. I was able to replace the connector, but you'll probably have to buy a whole new power supply. In my case, the plastic on the connector had become brittle and there were other signs that the connector had overheated. After replacing the connector, my PC is running like new and hasn't shut down on its own.
From the symptoms it sounds like its overheating... are you sure that the CPU is not getting too hot? I know you said you installed a new, more powerful fan but is it taking the heat right off of the processor directly?
Repair Help & Product Troubleshooting for Gateway Profile 4 All In One (MPN PROFILE4SE) PC Desktop
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Gateway profile all in one system shuts itself off
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