Having problems with your Gateway PC Laptops ?

Hi, I recently purchased a Gateway NV52u laptop, running the Vista 64bit operating system. Recently, I noticed that whenever I play music on Windows Media Player or Pandora, I hear severe static, both with several different sets of headphones plugged in, as well as without the headphones in. Oddly, when playing videos (Youtube, CNN, etc.), I have no sound issues whatsoever. Is this a driver problem? Or a soundcard problem? Or something else?


Answers :

Yes, you are having driver issues with the applications that are giving you problems. Did you upgrade your media player yourself or automaticly? There is a 64 bit version for vista to install. I expect that the media player is the application hat pandora is riding on top of as well. A suggestion is to remove media player, and download the 64 bit version and install. If you have the 64 bit version now, it might be corrupt or something. Still remove it and get it again. There are services attached to the media player as well that are enhancements such as things for the mixer and equalizer.. these have to be 64 bit compatible as well.. somewhere you have some either corrupted software and enhancements or ones that are not 64 bit capable.. hope that helps you out (look at enhancements first, then pandora, then MSMP)..
\015\012thanks!
\015\012Stan Skaggs
Repair Help & Product Troubleshooting for Gateway PC Laptops

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Hi, I recently purchased a Gateway NV52u laptop, running the Vista 64bit operating system. Recently, I noticed that whenever I play music on Windows Media Player or Pandora, I hear severe static, both with several different sets of headphones plugged in, as well as without the headphones in. Oddly, when playing videos (Youtube, CNN, etc.), I have no sound issues whatsoever. Is this a driver problem? Or a soundcard problem? Or something else?


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