Having problems with your Gateway PC Laptops ?

My computer is not taking a cd-rom

\015 I inserted a cd rom and i didnt think it needed internet but it showed me some pictures of the cd rom but now that i tried to use the cd rom having the internet cnnection it wont work it takes a long time to download but nothing downloads and a pop up comes says that the application had an erroe and to terminate it press ok what do i do\015

Answers :

  1. Click Start , and then click All Programs. \015\012
  2. Click Accessories, and then click Run. \015\012
  3. Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. \015\012
  4. In the navigation pane, locate and then click the following registry subkey: \015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}\015\012
  5. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8. \015\012
  6. On the Edit menu, click Delete. \015\012
  7. When you are prompted to confirm the deletion, click Yes. \015\012
  8. In the right pane, click LowerFilters.
    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. \015\012
  9. On the Edit menu, click Delete. \015\012
  10. When you are prompted to confirm the deletion, click Yes. \015\012
  11. Exit Registry Editor. \015\012
  12. Restart the computer.
Repair Help & Product Troubleshooting for Gateway PC Laptops

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