Having problems with your Gateway PC Laptops ?

Gateway Notebook MX3231 I purchased 1gb ram and the laptop wouldn't boot up. A tech informed me that gateway only recognizes certain ram. I went to the website and purchased the recommended pc4200 ram. Now the laptop boots up, but only recognizes 512m instead of 1g.


Answers :

Hi,
It sounds like the machine is taking 512MB of memory for the graphics.
To check this in Vista click on the orb and in the search box type dxdiag and hit the enter key.
In XP click on the start menu and in the run box type dxdiag and hit enter.
A little box will pop up, just click on yes and the dirextX diagnostic tool will pop up, click on the display tab and look down the page for "approx total memory"
If it says 512 MB then the system is pinching half of your system memory, to lower it you have to restart the laptop and go into the BIOS and lower the shared memory to what you will feel comfortable with.

Please post back if you need anymore help.


Good luck.
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