Having problems with your Gateway PC Desktops ?

I need a restore disk for gateway computer - Gateway PC Desktops


Answers :

From Gateway website:

Q: What if my Gateway System Recovery CD/DVD is lost, missing or damaged? \015\012\015\012A:
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  • For computers shipped after November 1, 2004 and until January\015\0122005, a patch needs to be installed. Download the patch through our FTP\015\012site at ftp://esupport:[email protected]/pub/hardware_support/drivers/apps/medialess/Create_DRV_APPS_CD_Update.exe.\015\012\015\012After the installation of this patch, the option to create the drivers\015\012and applications CD is available from the Start menu under Programs.\015\012However the operating system (OS) CD\\DVD must be requested by e-mailing customer service. \015\012
    \015\012Note: Replacement of the operating system CD may be at a cost according to your warranty status. \015\012
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  • \015\012
  • For computers shipped between January 2005 and June 2005,\015\012the option to Create my Drivers-Applications CD(s) is already available\015\012under Programs. The operating system CD\\DVD must be requested by e-mailing customer service, and may be at a cost according to your warranty status.\015\012\015\012
  • \015\012
  • For computers shipped after June 2005, an operating system\015\012CD\\DVD is included and the option to Create my Drivers-Applications\015\012CD(s) is in System Recovery. Access the program from the Start menu\015\012under Programs. This backup process through System Recovery allows you\015\012to create the applications and drivers CD\\DVD as many times as needed.\015\012If the operating system CD\\DVD is lost, missing, or damaged, e-mail customer service to inquire about a replacement. Please note that replacement may be at a cost according to your warranty status.\015\012\015\012If all CD\\DVD's are needed, e-mail customer service to inquire about a replacement. Please note that replacement may be at a cost according to your warranty status.\015\012
Send them an email with model number from tag at the back of the computer and ask for recovery CD.

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