Having problems with your Gateway PC Desktops ?

Lost computer password, screen black, says enter password

\015 Gateway computer Model, 0015044150It is a friend's and he cannot remember the password and is unable to get it from person whom sold him the computer. I do not know the age of computer but it says it has Windows 98 in it. Any help would be appreciated. He has discs labeled Gateway System Restoration CD version. He has used the computer since he bought it with the password witch the other person used and then he entered a second password dwire 99. Thanks for any help. Jackie Lovald \015

Answers :

Is this a password that comes up instantly when the power is turned on? If so, this can be removed. theres a 3 volt memory battery on the mainboard, you can remove this battery and unplug the computer for a hour, that should get rid of the password if not. Then I will need to look into it more and see where the password reset switch is on the mainboard.

let me know.
Thanks
Hi simply put in the "Gateway System Restoration CD version" this will reinstall the operating system clean install and remove any user names and passwords.
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